To delegate, we require trust and technical competence. If we don't have the opportunity to observe our team, how can we trust them, and...

To delegate a task, we require TRUST and COMPETENCE. Watch to find out how the amounts of trust and competence determine HOW we delegate.

Hitting the target, achieving KPIs, making the sale; all these are examples of 'desirable outcomes'. But, we shouldn't reward our team...

This video is not for the leaders of normal teams. It is for the leaders of high-performance teams. Timing precision is ubiquitous in...

If you lead a high performance team, you will be constantly searching for marginal gains. Communications is a vast landscape inside our...

Consistent success over the long term comes from exceptional behaviour. Sometimes, we will execute flawlessly, but factors outside our...

Here's how to create an environment where your team feel safe to volunteer error. 1. Overemphasize your own sub-standard execution. (This...

The reality is most teams DON'T debrief execution. This means that if you are prepared to instill a debriefing culture into your...

Employee engagement across the globe is currently around 20%*. If you are working in Hong Kong, it's amongst the worst on the planet at a...

High performing individuals seek out uncomfortable conversations. Having your weaknesses pointed out is not enjoyable. But it is an...

What's the difference between your business and a top performing sports team? It's as simple as this...in sports teams, it is obvious...

Our values and beliefs form the root structure from which our leadership capability grows. Leadership skills and techniques are the...

Run towards the threat. David ran towards Goliath; he ran towards the threat. Goliath was an immensely capable and highly trained...

After we receive our initial promotion (usually quite early in our career) our performance is subsequently judged on our team's results....

Exceptional performers in every domain have very high levels of self-awareness. Over their career, they actively seek methods to ‘unpack’...

A conductor’s role is to create an environment which allows her individual musicians to excel. A leader’s role is to create an...

If you are a leader in 2022, you may be feeling increasing pressure to become a ‘digital leader’. Don’t let this ‘buzzword-du-jour’...

“If I think they can do the job 70% as well as I could, then I delegate it.” This is a rule of thumb used by a very successful friend of...

"How do we know what processes to document?" Great question! If you are aiming for constant improvement, it is critical that you document...

How do you define then achieve your next 'big thing'? One of the main roles of a performance coach is to help clients with this process....